Robust Notification Preference Center, enabling Smart Communications for electric, water, and gas providers

Give your customers’ choice and control over how, when and where they receive billing and payment alerts. The notification preference center allows customers stay up-to-date and never miss an information. Proactively communicate across email, text, IVR, push notifications, chatbots or via virtual assistants (Alexa, Google Home) to boost customer satisfaction and gain loyalty points. Billing and Payment communications have never been this simple and easy!

Benefits

Benefits

Sending important communication creates a tremendous difference in customer experience

Benefits

Orchestrated and automated alerts across text, voice, email and push channels

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Simple way to keep customers informed and ensure timely payments

Benefits

Build customer trust and loyalty with anytime, anywhere alerts and notifications